General Terms and Licence Conditions for BlueBottle Products

1. Provider, scope and order of precedence

1.1 The provider is: BlueBottle GmbH Rübezahlweg 8A 83052 Bruckmühl Germany Email: contact@bluebottle.gg VAT ID: DE367533868 registered with the Commercial Register of the Local Court of Munich under HRB 291684 — “BlueBottle” or “we”.

1.2 These General Terms (“Terms”) apply to contracts for middiff. The applicable product-specific licence schedule in section 16 (“middiff Schedule”) or section 17 (“middiff Schedule”) forms part of these Terms. Other BlueBottle products are not governed by these Terms unless their order expressly refers to them.

1.3 In case of conflict, the following order applies: 1. an individually negotiated agreement or Enterprise order; 2. the service description shown when the order is placed; 3. the applicable product schedule; 4. these general provisions.

1.4 A customer’s terms apply only where we have expressly accepted them in text form.

1.5 A “Consumer” is a natural person entering the contract mainly for purposes outside their trade, business or profession. A “Business Customer” is a natural or legal person or partnership with legal capacity acting in the course of its trade, business or profession.

2. Account and contract formation

2.1 Use may require a personal or organisation account. Registration and order details must be accurate and kept current.

2.2 Users must have the legal capacity required to enter the relevant contract. A minor may enter the contract only where it is effective without consent under applicable law or the required consent of their legal representative has been obtained.

2.3 Product and plan pages are invitations to order, not binding offers. The customer submits an offer through an order function clearly labelled as creating a payment obligation. The contract is formed when we confirm the order or enable the ordered service, whichever happens first.

2.4 Before a paid order is submitted, the checkout shows the product, plan, billing period, total price including applicable taxes, renewal, cancellation and material use conditions. The customer can correct input errors before ordering.

2.5 We provide the contract terms and order confirmation on a durable medium, normally by email. The version applying at contract formation can be downloaded and saved.

2.6 Payment and invoicing may be handled by the payment provider or merchant of record identified during checkout, currently Paddle. The contract and payment structure clearly shown at checkout controls. The customer’s statutory rights against BlueBottle in relation to the digital product remain unaffected unless the checkout transparently and lawfully states a different contracting structure.

3. Service and technical requirements

3.1 The service owed is the service and plan description shown when the order is placed. Marketing statements, roadmaps and features marked “planned”, “beta”, “preview” or similar form part of the contract only if expressly included in the order.

3.2 middiff is a Windows application for producing League of Legends broadcasts. middiff is a Windows application for drawing lines, arrows and zones in the 3D world of League of Legends, including supported live games and the customer’s own replays. Some features require a running compatible game version, network access, supported browser/streaming software or third-party services.

3.3 Current material system requirements, compatibility and interoperability information are provided before contract formation at https://middiff.gg/download. The customer is responsible for compatible devices, operating systems, network access and third-party software.

3.4 Self-service plans do not include a guaranteed availability or response time unless the order expressly says otherwise. Temporary interruptions may result from maintenance, security measures, network failures or third-party services. Statutory remedies for non-conforming supply remain unaffected.

3.5 Enterprise availability, support windows, dedicated infrastructure and custom integrations require a separate agreement.

3.6 Unless the checkout states otherwise, access to the ordered product is enabled immediately after successful completion of the order. For Consumers, performance before the withdrawal period expires begins only after the express declarations required by law.

4. Updates and changes to the digital product

4.1 During the legally relevant period we provide updates, including security updates, required to keep the digital product in conformity and notify customers that they are available.

4.2 The customer should install supplied updates within a reasonable period. We will inform customers of the consequences of failing to install an update. Statutory conformity rights control.

4.3 We may make changes beyond required updates for a valid reason, including to: – improve security and prevent abuse; – respond to changes in games, operating systems, browsers, platforms or APIs; – comply with legal or regulatory requirements; – develop, combine or replace features with equivalent functionality; or – improve stability and usability. Such changes do not create additional costs for Consumers and will be communicated clearly.

4.4 Where a change more than insignificantly impairs a Consumer’s access to or use of the product, we give reasonable advance notice on a durable medium describing the change, timing and statutory rights. Consumer rights, including the right to terminate without charge under section 327r of the German Civil Code, remain unaffected.

5. Prices, payment and taxes

5.1 The total price shown at checkout applies and includes the taxes displayed there. For subscriptions, the price per billing period and, where legally required, total monthly cost are shown.

5.2 Payment is due at the start of each billing period. Available payment methods are shown before the order is placed.

5.3 If payment fails, we may suspend access to paid features after reasonable notice. Statutory withholding, set-off and conformity rights remain unaffected.

5.4 Price changes do not apply retroactively to a paid period. We give notice on a durable medium in sufficient time before a future renewal and explain how to cancel before the new price applies. Where consent is legally required, the new price applies only with consent.

6. Term, renewal and cancellation

6.1 Plans supplied without charge, including middiff Free, continue indefinitely and either party may end them prospectively at any time.

6.2 Paid monthly or annual plans run for the billing period shown at checkout. They renew for the period stated there unless cancelled before expiry. Statutory limits on automatic renewal take precedence for Consumers.

6.3 A subscription can be cancelled at any time, effective at the end of the paid period, through the subscription-management link in the account. Where section 312k of the German Civil Code applies, the website provides a compliant cancellation button and electronic confirmation.

6.4 Paid features ordinarily remain available until the paid period ends after an ordinary cancellation. Withdrawal, conformity, refund and other mandatory rights remain unaffected.

6.5 Either party’s right to terminate for cause remains unaffected.

7. Consumer right of withdrawal

7.1 Consumers generally have the statutory right to withdraw from a distance contract. The separate withdrawal notice and model withdrawal form are provided before contract formation and on a durable medium.

7.2 During the withdrawal period, the online interface provides a prominently placed and easily accessible electronic withdrawal function where section 356a of the German Civil Code applies. It confirms receipt without delay on a durable medium.

7.3 Early performance, or any early expiry of the withdrawal right, takes place only if the statutory requirements and required express Consumer declarations are met. These Terms do not replace that separate declaration.

8. Rights to use

8.1 During the contract, the customer receives a non-exclusive, non-transferable and non-sublicensable right to use the product within the agreed scope and under the applicable product schedule. A limited guest invitation expressly permitted there is unaffected.

8.2 The customer must not: – circumvent or manipulate technical access controls or plan checks; – use a product as a working tool for Production, Telestration or Coaching Services outside the scope permitted by the applicable product schedule; – rent, transfer, sublicense or resell the product, an account or a plan entitlement, provide standalone or white-label product access, or give third parties general account access, unless an individual Enterprise agreement expressly permits the specific use; – use the product to violate law or third-party rights; or – except where mandatory law permits it, reverse engineer the product or create derived proprietary products.

8.3 Rights in open-source components and separately published libraries are governed only by their applicable open-source licences. These Terms do not restrict those rights. Trademarks, non-open components, hosted services and customer accounts remain separate.

8.4 The customer is responsible for having the rights required for logos, images, fonts, music, video, game data and other content it supplies and for the legality of its broadcast.

8.5 middiff is not offered or endorsed by Riot Games. Third-party rights, including rights in League of Legends, remain unaffected.

8.6 The customer retains its rights in logos, team/player data, style assets, match data, drawings and other content uploaded or supplied by it (“Customer Content”). The customer grants BlueBottle, for the contract term, a non-exclusive, worldwide licence limited to what is necessary to host, copy, transmit, back up and otherwise process Customer Content to provide, secure and support the contracted service or comply with law. We do not use Customer Content for advertising or model training without separate permission.

8.7 As between BlueBottle and the customer, the customer may use broadcast graphics, drawings, exports and other output it creates from its Customer Content for use permitted by the applicable product schedule. This does not transfer rights in middiff software, standard templates, BlueBottle marks or third-party material incorporated in that output.

9. Credentials and security

9.1 Credentials may be made available only to authorised account users and must be reasonably protected against misuse. Suspected misuse must be reported without delay.

9.2 Organisation accounts may be used only by authorised users of the account holder and within the agreed plan scope. A client in a client production permitted by the applicable product schedule does not become an authorised account user merely by receiving the service or output. Guests may be invited only through the intended time- and function-limited guest features.

9.3 The customer must not interfere with the operation, security or availability of our systems or other users.

10. Plan review, suspension and cure

10.1 Plan eligibility is governed by the applicable product schedule. Feature entitlements and contractual use rights are separate: having technical access to a feature does not automatically broaden the permitted use.

10.2 Where there are reasonable indications of incorrect plan classification, we may ask for information necessary to classify the particular production. We do not routinely monitor streams, invoices, sponsor lists or community accounts for this purpose.

10.3 For an ordinary plan issue, we notify the customer and allow a reasonable period to cure or change plan. Where reasonably possible, an active live production will not be interrupted solely because of a first ordinary classification question.

10.4 Immediate restriction remains permitted for a material security risk, fraud, intentional circumvention, unlawful use, harm to third parties or other circumstances making continued access unreasonable. Any restriction will be limited in scope and time to what is necessary. Mandatory rights remain unaffected.

11. Conformity and defects

11.1 Consumers have the statutory rights for digital products, including the rights under sections 327 et seq. of the German Civil Code concerning supply, updates, cure, price reduction, termination and damages.

11.2 Business Customers have statutory defect rights unless an individually negotiated Enterprise agreement validly provides otherwise.

11.3 Beta or Preview features may be incomplete. Where supplied without charge and clearly outside the contracted service, there is no claim to continued supply. Mandatory liability and conformity rights remain unaffected.

12. Liability

12.1 We have unlimited liability for intent and gross negligence, culpable injury to life, body or health, fraudulent concealment, assumed guarantees and liability under the German Product Liability Act.

12.2 For a slightly negligent breach of an essential contractual obligation, liability is limited to the damage typically foreseeable when the contract was entered. An essential obligation is one whose performance enables proper performance of the contract and on which the customer may regularly rely.

12.3 Liability for slight negligence is otherwise excluded. The same limitations apply to our legal representatives, employees and agents.

12.4 Mandatory liability, including mandatory Consumer protection for digital products and data protection, remains unaffected.

13. Data protection

13.1 Information about personal-data processing is available at https://middiff.gg/privacy.

13.2 Where a hosted or Enterprise service involves processing on behalf of a customer, the parties will enter any agreement required under Article 28 GDPR before processing starts.

14. Changes to these Terms

14.1 We may amend these Terms prospectively for an objective reason, including changes in law or case law, security requirements, technical developments, or changes to our services and business models. Amendments do not create retroactive charges.

14.2 We inform affected customers of material changes by email before they take effect where legally required. Changes affecting only use supplied without charge are published with the then-current version of these Terms; no individual notice or in-product confirmation is planned to the extent the law does not require it.

14.3 Amendments apply to existing contracts only to the extent agreed or permitted by law. Where an amendment cannot take effect without agreement, the previous terms continue until the contract is validly amended or ends. We do not treat silence or mere continued use as consent. Already-paid periods and statutory rights remain unaffected.

15. Governing law, jurisdiction and dispute resolution

15.1 German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. For Consumers, this choice does not deprive them of mandatory protection under the law of their country of habitual residence.

15.2 If the customer is a merchant, public-law legal entity or special public-law fund, Munich is the place of jurisdiction. Mandatory places of jurisdiction remain unaffected.

15.3 We are neither obliged nor willing to participate in proceedings before a consumer conciliation body unless agreed in an individual case. After an unresolved Consumer dispute arises, we provide the information required by law in text form.

15.4 The former EU online dispute-resolution platform has been discontinued and is not linked.

16. middiff Licence Schedule

Version: 2026-08-12 Effective from: 12 August 2026, 00:00 (Europe/Berlin)

16.1 Definitions

For this Schedule:

Production: One broadcast, or a related event series, for which middiff output is prepared, controlled or aired.

Production Services: Setting up, configuring, designing, operating, automating or controlling middiff itself or material live middiff output for a Production, where that work is an agreed, expected or material part of a person’s role. Casting, presenting, camera work that does not control middiff, moderation, general stream assistance, community management, social media and post-production editing of an existing recording are not Production Services merely because they support the same Production.

Organizer Production: A Production of a person or organisation that genuinely organises or co-organises the event and carries material responsibility for matters such as format or rules, participants, scheduling, venue or platform, budget or organisational risk. Broadcast delivery, logo placement or promotional credit alone is insufficient.

Compensated Client Production: A Production in which Production Services are provided to another person or organisation for Production Compensation.

Production Compensation: Money or another economic benefit promised directly or indirectly in exchange for Production Services. A separate invoice item is not required: Production Services included in a wider event, broadcast, retainer or service fee count. Production Compensation includes a fee, project price, day rate, revenue share, gift card, barter, retained equipment or reimbursement of middiff costs. Other documented reasonable out-of-pocket expenses and ordinary low-value meals or hospitality do not count.

Event-Specific Commercial Support: Money or another economic benefit received, promised, solicited or commercially arranged for an identified Production, event or event series. It includes event or broadcast sponsorship, naming rights, custom sponsor placement or reporting, paid access, tickets or entry fees, an event-specific advertisement, event-specific merchandise, affiliate or product activation, donation or fundraising campaign, grant, or in-kind contribution supplied in exchange for event exposure or another event-specific benefit.

General Channel Monetization: Standing platform monetization applying independently of a particular Production, including ordinary platform advertisements, channel-wide subscriptions or memberships, Bits, general channel donations and monetized recordings. Platform revenue being technically attributed to a particular stream does not by itself make it Event-Specific Commercial Support. Ordinary channel-wide reminders used independently of the Production remain General Channel Monetization. A sponsorship, sales, affiliate, paid-access or fundraising campaign or call to action created for the Production is Event-Specific Commercial Support.

General Organisation Support: Sponsorship, membership fees, unrestricted donations, grants or other support for the organisation as a whole rather than an identified Production. Ordinary organisation-wide sponsor marks may appear through the organisation’s ordinary identity, kit or standard channel layout, including under a standing organisation-wide display obligation, provided no additional placement, activation, reporting or other benefit was arranged for the Production. Spending the organisation’s general resources on its own Production does not by itself make that support Event-Specific Commercial Support.

Controlling Account: The account whose entitlements control material middiff output, automation or hosted Production functions.

Invited Guest: A person invited through an intended role with time- and function-limited rights for a particular Production.

Community Grant: A time-limited exception or feature grant issued by BlueBottle in text form for an identified non-profit, student or community Production.

16.2 Free

16.2.1 Free is for learning, testing, personal projects and Organizer Productions that meet this section.

16.2.2 Free is sufficient only where: – the Production receives no Event-Specific Commercial Support; – nobody receives or is promised Production Compensation for Production Services; and – no Production Services form part of a Compensated Client Production.

16.2.3 Free does not become ineligible merely because: – the Production is streamed on a channel earning General Channel Monetization; – the organiser receives General Organisation Support and its ordinary organisation-wide sponsor branding appears in the Production; or – participants, employees, contractors or other contributors are compensated only for work that is not Production Services.

16.2.4 Other documented reasonable out-of-pocket expenses and ordinary low-value meals or hospitality do not count as Production Compensation. Reimbursement promised to an operator or provider for middiff costs as part of Production Services does count. An organiser purchasing or paying for its own account or subscription for its Organizer Production does not create Production Compensation.

16.3 Basic

16.3.1 Basic is for Organizer Productions run by the account holder. This expressly includes: – small and medium tournament organizers; – colleges, universities, student unions and student leagues; – schools, clubs, teams and community leagues; and – businesses and non-profits that genuinely organise their own events.

16.3.2 An Organizer Production may receive Event-Specific Commercial Support, including sponsors, advertising, ticket or entry-fee income, donations, fundraising, grants, in-kind support, prize funding or other event income. Those sources do not by themselves require Pro.

16.3.3 The organiser’s own employees, officers, members or students may receive salary, wages, a show fee or another economic benefit for Production Services on that organisation’s Organizer Production. This makes Basic the minimum plan but does not by itself require Pro.

16.3.4 Compensation of players, hosts, commentators, referees or other event participants is permitted within an Organizer Production. This compensation is not Production Compensation where the compensated role does not include Production Services. Where the compensated role includes Production Services for another person or organisation, sections 16.3.5 and 16.4 apply.

16.3.5 Basic does not permit Compensated Client Productions by external freelancers, contractors, agencies, venues or other production service providers. Where an outside provider is compensated under an engagement that includes Production Services, the Controlling Account must be Pro or higher even if the fee describes a wider broadcast package and does not mention middiff separately.

16.4 Pro

16.4.1 Pro is the minimum plan for every Compensated Client Production. This includes freelancers, contractors, agencies, external production teams and venues providing Production Services for Production Compensation.

16.4.2 The actual relationship controls, not labels such as “partner”, “sponsor”, “volunteer” or “co-host”. Genuine co-organisation remains an Organizer Production where each organisation carries material organizer responsibility and no outside provider is compensated for Production Services.

16.4.3 A Compensated Client Production’s Controlling Account must be Pro or higher. It does not matter whether the organizer or the production provider pays for the subscription.

16.4.4 Paying hosts, commentators, editors, camera operators, stream assistants or other contributors alone does not require Pro if their compensated role does not include Production Services.

16.4.5 Subject to the published user, device and concurrency limits, a Pro account holder may use an active Pro subscription as its own working tool for successive Compensated Client Productions for different clients. The client receives the agreed service and output, not a right to use the account, subscription or product. Pro does not permit credential sharing, account or entitlement rental, transfer, sublicensing, standalone access resale, white-label supply or unrelated concurrent Compensated Client Productions for different clients. Section 16.5 governs any agreed concurrent use.

16.4.6 Pro may also include the collaboration, remote-role, hosted-workspace, automation, integration and professional-graphics features identified in the order. The current service description defines the exact feature set.

16.5 Enterprise

16.5.1 An individual Enterprise order or separate agreement that expressly permits the use is required for: – unrelated concurrent Compensated Client Productions for different clients, or centrally managed organisation use above published self-service limits; – dedicated/private infrastructure, special data location or on-premises use; – SSO, central role management, audit or procurement requirements; – guaranteed availability, event support or response times; or – custom integrations and other expressly offered bespoke services.

16.5.2 Resale, sublicensing, OEM, white-label or platform operation is permitted only under an individual Enterprise agreement that expressly grants the specific right. Merely subscribing to a standard Enterprise package does not grant it.

16.5.3 Unless the order states otherwise, the standard middiff Enterprise package includes the Pro feature set, full scene-editor access, Models and Decals. Limits, organisation controls, hosting, support and other services are defined in the individual order. middiff/telestrator, Coaching, Strokes and their cloud features are separate products or add-ons and are included only when the order expressly says so. Existing bespoke entitlements remain governed by their individual agreement.

16.6 Guests, devices and account sharing

16.6.1 Where the order and product surface provide an Invited Guest role, that guest does not need a separate Pro subscription while using only the displayed limited role for the identified Production. Until a production-scoped role is shown as available, each user needs authorised access and credentials must not be shared.

16.6.2 Credentials must not be shared with guests or independent organisations. The Controlling Account must revoke guest access when the Production ends; the current service description states whether expiry is automatic.

16.6.3 A primary and backup computer may be used for the same Production unless the service description states a narrower limit. An account must not be used to control unrelated concurrent Productions for different organisations unless an individual agreement under section 16.5 expressly permits that use.

16.7 Community and education grants

16.7.1 Free may be used by colleges, student leagues, clubs and smaller organisers for their own Productions where section 16.2 is met. General Channel Monetization, General Organisation Support, or both do not prevent Free. Basic is the normal plan when their own event receives Event-Specific Commercial Support or their own employees, officers, members or students receive Production Compensation for Production Services.

16.7.2 For genuine financial hardship, BlueBottle may issue a time-limited Community Grant after individual review. The grant must identify the plan scope, Production and expiry in text form. It creates no entitlement to future grants.

16.7.3 A Community Grant may cover a Compensated Client Production only if it expressly grants Pro rights. A Basic grant does not automatically broaden the permitted scope to Compensated Client Productions.

16.8 Information for existing customers

16.8.1 Basic customers whose contract already exists on 12 August 2026 receive an email stating that these Terms have been updated and linking to the current version.

16.8.2 Free users receive no individual notice. The current version of these Terms is published for them.

16.8.3 This information is informational only; no confirmation or response is required. We do not treat silence or mere continued use as consent. We will not seek retroactive payment for use permitted by the previously published terms. Section 14.3 remains unaffected.

16.9 Interpretation and support

16.9.1 A customer may ask contact@bluebottle.gg for plan classification before a Production. We apply the criteria above to the actual facts, not to size, prominence or perceived ability to pay.

16.9.2 Where the same Production triggers more than one minimum plan, the highest applicable plan governs. An invoice label, job title, sponsor label, account payer or the amount involved does not override the criteria above.

16.9.3 Published examples explain these criteria but do not independently broaden or restrict the licence scope.

16.9.4 Feature entitlements, licence scope and Community Grants are managed separately. Technical access alone does not grant broader contractual rights.

17. middiff Licence Schedule

Version: 2026-08-12 Effective from: 12 August 2026, 00:00 (Europe/Berlin)

17.1 Product and plan scope

17.1.1 middiff is an in-world telestrator for League of Legends. It draws lines, arrows and zones in the 3D game world, anchors them in world coordinates and may be used in supported live games and the customer’s own replays as stated in the service description.

17.1.2 The personal monthly or yearly plan includes the middiff features shown at order, ongoing updates and maintenance needed to support compatible League of Legends versions. Subject to statutory update and conformity rights, we do not promise an unchanged feature set or compatibility with every future game version.

17.1.3 Real-time synchronisation between multiple devices, centrally managed organisations, special cloud functions, support or availability commitments and other services identified in an offer are included only in an Enterprise & Cloud plan or individual agreement where the order expressly says so.

17.2 Personal plan

17.2.1 The personal plan grants one natural person a personal, non-transferable right to use middiff. Individuals, including monetised streamers, creators and self-employed individual coaches, may use it provided middiff is not used for an organisation or client production covered by section 17.3.

17.2.2 Schools, colleges, universities and student or collegiate leagues may also use the personal plan as an organisation for their own educational and teaching purposes. Any individual procurement, user, device and concurrency limits remain applicable.

17.2.3 The personal plan does not permit credential sharing, rental, transfer, sublicensing, resale, white-label supply or providing a separately usable middiff access to a third party.

17.3 Enterprise & Cloud

17.3.1 An Enterprise & Cloud agreement is required where middiff is used by or on behalf of a business or professional team, for official tournament or league broadcasts outside an educational purpose, or as a working tool of an agency, venue or other production service provider.

17.3.2 An individual Enterprise agreement is also required for centrally managed multi-user or organisation use, real-time synchronisation or other cloud functions above the published self-service scope, dedicated infrastructure, guaranteed availability or response times, special data locations, SSO, custom integrations and any resale, sublicensing, OEM, platform or white-label operation.

17.3.3 The applicable offer defines the exact user, device, concurrency, cloud, support and service scope. A personal plan or technical entitlement does not grant Enterprise rights.

17.4 Trial, billing and existing customers

17.4.1 Where offered at checkout, a new personal monthly or yearly plan starts with a seven-day free trial. Unless cancelled before it ends, the total price displayed at checkout becomes due and the subscription renews under section 6. The price, currency, taxes and billing period displayed at checkout for the customer’s location always control.

17.4.2 Existing middiff customers receive any information about these Terms and the applicable Schedule required by law on a durable medium. We do not treat silence or mere continued use as consent; section 14.3 remains unaffected.